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Public health agencies

Description

The effectiveness of emergency preparedness and response systems depends, in part, on the effectiveness of communication between agencies and individuals involved in emergency response, including health care providers who play a significant role in planning, event detection, response and communication with the public. Although much attention has been paid to the importance of communicating clinical data from health care providers to public health agencies for purposes of early event detection and situational awareness (e.g., BioSense) and to the need for alerting health care providers of public health events (e.g., Health Alert Networks), no studies to date have systematically identified the most effective methods of communication between public health agencies and community health care providers for purposes of public health emergency preparedness and response. The REACH (Rapid Emergency Alert Communication in Health) study is a 4-year randomized controlled trial to evaluate and compare the effectiveness of mobile (SMS) and traditional (email, FAX) communication strategies for sending public health messages to health care providers—physicians, pharmacists, nurse practitioners, physician’s assistants and veterinarians.

Objective:

To systematically compare mobile (SMS) and traditional (email, FAX) communication strategies to identify which modality is most effective for communication of health alerts and advisories between public health agencies and health care providers in order to improve emergency preparedness and response.

 

Submitted by Magou on
Description

BioSense is a Centers for Disease Control and Prevention (CDC) national near real-time public health surveillance system. CDC’s BioIntelligence Center (BIC) analysts monitor, analyze, and interpret BioSense data daily and provide support to BioSense users at state and local health departments and facilities sending data. The BioSense Application is continually being enhanced in concordance with public health and clinical partners. Ongoing dialogue between the BIC and these partners is required to gather user feedback, understand what would improve system utility, build collaborative relationships, and develop appropriate jurisdictionspecific communication protocols. In May 2006, BioSense hosted a face-to-face meeting in Atlanta with approximately 50 users to solicit recommendations for the program in general and the application. Also, every 1 to 2 months, a teleconference (“Real Time, Real Talk”) is held for all BioSense users. Because of confidentially issues, jurisdiction-specific data and issues can not be raised during such meetings, thus warranting the need for a forum in which such topics could be addressed.

Objective

To present lessons learned from the BioSense jurisdiction-specific webinars conducted in 2007.

Submitted by elamb on