The Centers for Disease Control and Prevention (CDC) launched the BioSense program in 2003 to establish an integrated system of nationwide public health surveillance for the early detection and assessment of potential bioterrorism-related illness. Over the ensuing years, the original aims of BioSense were broadened to meet evolving public health surveillance needs and priorities.
In 2009, CDC embarked on a redesign of the BioSense system that would retain the original purpose of early event (or threat) detection and characterization, but enhance the capacity for situation awareness, event response, and routine public health practice. The BioSense redesign will be accomplished through continuous involvement of state and local users, and technical experts in the planning, design, development, and testing phases of the new BioSense system.
The objective of this poster presentation is to provide information on the efforts and results of the user requirements gathering process, pursued in the redesign of the BioSense system employing a User-Centered Design (UCD) approach. A UCD system development approach studies the people that the system will serve, and involves them through the planning, design, and development processes.