Description
Preventing communicable disease spread is a primary objective for public health (PH). Reaching contagious people in a timely manner is essential to limit disease spread. Notifying patients of their infectious status also serves as an official reminder of social and legal responsibilities. The Marion County Public Health Department (MCPHD) sends disease information and Notice of Privacy Practices to patients using the United States Postal Service (USPS). We examined communicable disease cases with undelivered mail to ascertain failure causes and rates.
Objective
Explore causes of undelivered letters sent by public health departments to patients with communicable diseases.