Regional disease surveillance systems allow users the ability to view large amounts of population health information and examine automated alerts that suggest increased disease activity. These systems require users to view and interpret which of these alerts or data streams are epidemiologically important. This interpretation is valuable information that may benefit other users. In addition to the daily interpretation of data done by users, the ability to communicate local concerns and findings during a public health event to neighboring jurisdictions is of great public health importance. Public health officials also need constant situational awareness and a venue to share their concerns about increases in disease activity before a health emergency is declared. The Event Communications Component (ECC) was created to provide this venue. The ECC was developed for the National Capital Region (NCR) public health surveillance network to facilitate the need for users to communicate. The NCR system is an operational multi-jurisdictional biosurveillance system employed in the District of Columbia and in surrounding Maryland and Virginia counties. NCR users include epidemiologists and public health officials from different levels of government. The ECC has been in operation for a year in the NCR system. ECC 2.0 is being developed to improve on the original version’s capabilities and solve its shortcomings.
Objective
Identify areas of improvement and establish design goals of ECC 2.0. These design goals include: the incorporation of comment centric design versus event centric, automatic notification of new events/comments, the use of action oriented concern levels and user interface improvements. Focus design goals by utilizing prototyping and user group reviews. Develop ECC 2.0 and integrate it into the NCR system.