Torres-Urquidy Miguel

Given the periodic nature of influenza activity, it is important to develop visualization tools that enable enhanced decision-making. User-Centered Design is a set of software development methodologies that primarily employ user needs to develop applications. Similarly, Usability Heuristics provide a set of rules that increase the performance of user interfaces, and ease of use. We combined some of these techniques to develop FluView Interactive, a prototype that will enable users to better understand influenza information.

Objective

The objective of this study is to report on the use of User-Centered Design and Usability Heuristics to improve visualization of influenza-related information at the national level. The intention of the prototype is to make data more accessible to different stakeholders including the general public, public health officials at the local and state level, and other experts.

The Centers for Disease Control and Prevention's (CDC) Emerging Infections Program (EIP) monitors and studies many infectious diseases, including influenza. In 10 states in the US, information is collected for hospitalized patients with laboratory-confirmed influenza. Data are extracted manually by EIP personnel at each site, stripped of personal identifiers and sent to the CDC. The anonymized data are received and reviewed for consistency at the CDC before they are incorporated into further analyses. This includes identifying errors, which are used for classification.

Objective

Introducing data quality checks can be used to generate feedback that remediates and/or reduces error generation at the source. In this report, we introduce a classification of errors generated as part of the data collection process for the EIP’s Influenza Hospitalization Surveillance Project at the CDC. We also describe a set of mechanisms intended to minimize and correct these errors via feedback, with the collection sites.

The National Notifiable Disease Surveillance System (NNDSS) comprises many activities including collaborations, processes, standards, and systems which support gathering data from US states and territories. As part of NNDSS, the National Electronic Disease Surveillance System (NEDSS) provides the standards, tools, and resources to support reporting public health jurisdictions (jurisdictions). The NEDSS Base System (NBS) is a CDC-developed, software application available to jurisdictions to collect, manage, analyze and report national notifiable disease (NND) data. An evaluation of NEDSS with the objective of identifying the functionalities of NC systems and the impact of these features on the user’s culture is underway.

Objective

The culture by which public health professionals work defines their organizational objectives, expectations, policies, and values. These aspects of culture are often intangible and difficult to qualify. The introduction of an information system could further complicate the culture of a jurisdiction if the intangibles of a culture are not clearly understood. This report describes how cultural modeling can be used to capture intangible elements or factors that may affect NEDSS-compatible (NC) system functionalities within the culture of public health jurisdictions.

User-generated content enabled by social media tools provide a stream of data that augment surveillance data. Current use of social media data focuses on identification of disease events. However, once identification occurs, the leveraging of social media in monitoring disease events remains unclear. To clarify this, we constructed a framework mapped to the surveillance cycle, to understand how social media can improve public health actions.

Objective

Recent scholarship has focused on using social media (e.g., Twitter, Facebook) as a secondary data stream for disease event detection. However, reported implementations such as (4) underscore where the real value may lie in using social media for surveillance. We provide a framework to illuminate uses of social media beyond passive observation, and towards improving active responses to public health threats.